UX Researcher | UX Designer | Analyst
Human Factors / Applied Experimental Psychology
California State University
Psychology
California State University
UX Designer Certification
CareerFoundry
Data Science Courses
John Hopkins
Data Warehousing Course
University of California, Irvine
Advanced Social Psychology Post-Grad Studies
Old Dominion University
Principal UX Researcher/Designer
Freelance Consultant
2014 - current Yorktown, VA
- Competitive analysis consultations
- Work with clients to illustrate impact of program, service, product, intervention
- Consulted on UX for client sites, customer flows
- Analyzed UX design of online learning
Faculty, Psychology
Bryant & Stratton College
2014 - 2016 Virginia Beach, VA
- Taught Introduction to Psychology
- Taught Industrial/Organizational Psychology
Project Manager, Research & Performance Impact
Raytheon
2007 - 2014 Troy, MI / Yorktown, VA Hybrid
- Led Performance Analytics team of analysts
- Developed analytical processes to analyze client data to illustrate UX and business impact; Conducted
over 50 Analysis Study Projects whose results were used for marketing and improvement actions
- Devised Research strategy, tools and processes to statistically measure, analyze and track UX, learner
performance, business performance and business impact across programs which facilitated multiple
program renewals/extensions as well as new contracts with new clients
- Grew Performance Analytics practice from 1 program to over 10 programs, covering 5 countries to
expand capability globally
- Led Research & Development; coordinated UX design & research for mobile computer system; included
conducting national market research focus groups regarding product design, A/B testing, designing
prototypes, information architecture
- Integration engineer in Human Factors / Ergonomics for multiple global vehicle programs at major
automaker, meeting 98% of UX requirements targets
- Project Manager on UX research studies to optimize UX, air traffic control, and air defense systems
User Centered Design
Competitive Analysis
User Research
Information Architecture
Prototyping
Wireframes
Usability Testing
Visual Design
Analytics
Adobe XD CC
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
InVision
UXPin
Balsamiq
Sketch
MS Office Suite
SPSS